Institute Registration Policies

If a registrant is unable to attend the institute for any reason they may substitute, by arrangement with the registrar, someone else from the same school/institute/organization.

Where the registrant is unable to attend, and is not in a position to transfer his/her place to another person from the same school/institute/organization, then the following refund arrangements apply:

  • Registrations cancelled more than 60 days before the event will be refunded 80% of the registration fees.
  • Registrations cancelled less than 60 but more than 30 days before the event will be refunded 50% of the registration fees.
  • Registrations cancelled less than 30 days before the event will not be eligible for a refund.

All refunds will be made as they were purchased, through Eventbrite, to the credit card the registration was purchased with.

Accessibility and Inclusion Resources                                                                                                            

RootsConnectED is committed to offering an accessible environment for workshops and institutes. We are located on the third floor of a New York City Department of Education building which, unfortunately does not provide wheelchair accessibility. We provide gender-neutral bathrooms for all of our participants.  If you require any other specific assistance, including but not limited to sign language interpretation, you can email Megan King at mking@communityroots.org.

Please communicate directly with your hotel if you require ADA compliant accommodations.